It was easy to book and see my confirmation. I would give it a ZERO if that was an option. Terrible Terrible Terrible. I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. I usually read reviews, but I did not in this case. It is a true glamper’s paradise, where waking up to the vista and …. The next day we found that they had charged us for the full stay. Find the best glamping locations & camping near me! Very poorly managed company. Comments. We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! Spending time in the great outdoors, this is glamping. NIGHTMARE!!! We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) I am very unimpressed with this site. She is just taking her time to give me my refund. International Glamping Weekend. Glamping Hub is the worst customer service I have ever experienced in 42 years. They knew the day before they double booked and did not have the courtesy or professionalism to call me. We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. Facebook is showing information to help you better understand the purpose of a Page. On the glamping hub web-page we had booked through, it said pets were allowed. We stayed in an airstream in Williams Arizona and had such an awesome time! Back and forward another year, finally the gift voucher was used. Sviđa mi se: 75 tis. 24 ember beszél erről. Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. Discover amazing glampìng locations to enjoy family vacations, the best romantic getaways, or the most incredible trip with friends. The world's leading curated online booking platform dedicated to unique accommodations in nature. Along with these precious remnants of the past, Europe's long history of …, Australia is one of the most beautiful and unscathed wonders of the world. Well, another one-star review. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. So trying to figure something out. I really wish zero stars was a thing. Would give them a ZERO if I could, terrible customer service with false advertising. The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. Share this accommodation Copy link Facebook Twitter WhatsApp. My partner got me a voucher for my birthday. Trailer park trash to be exact. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. Destinations is pretty self explanatory and there are options around the world. There should be no option to request to book if the property is not available! It is small and many people take on many positions. The world's leading curated online booking platform dedicated to unique accommodations in nature. Total waste of time, not responsive staff, tried booking two locations, no answers, called support, no answer. Spending time in the great outdoors, this is glamping. This was my first Glamping Hub experience and it will be my last. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. 0 stars for the website and for the host being so negative. We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. Secluded Cabin Rental for Glamping in Pennsylvania Spring Mills, Pennsylvania (United States of America) 30 photos Glamping Hub, Denver, Colorado. With a combined land area of 7.72 million square miles, the great North American continent, highlighting the U.S. and Canada, boasts a broad spectrum of landscapes from sprawling metropolises, untamed …, Europe is best known for its palaces, churches and museums, which attract over 476 million tourists each year. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. 6,506 likes. Can I give -10 stars!? We also use third party cookies for advertising and analytics purposes. What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. Never again. Discover luxury 'camping locations near me' and around the world! We hope to continue our relationship with Glamping Hub for a very long time! NjoyC. - Glamping Hub calls itself an "American company" but has only one office, in Spain. They did not offer any compensation. Her name is Kim on this site. Eight of the top 10 glamping rental destinations are less than two hours away from San Antonio, according to rental site Glamping Hub. 91 taler om dette. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. - This is a "man's office". Secluded Cabin Rental for Glamping in Pennsylvania; Back to results. 800 likes. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. Can't imagine if a host or guest had a real problem, what kind of help you would get. THIS IS A COMPLETE DUMP, Horrific site and service. So I made a different reservation. They did not offer to help find me lodging. We asked them to cancel our reservation IMMEDIATELY. See actions taken by the people who manage and post content. Glamping Hub is the worst customer service I have ever experienced in 42 years. How Glamping Hub work? Any questions or concerns are answered within 24 hours. To find out how to opt out of our cookies or how our cookies work, please visit our Cookies Policy. Making new memories with friends and family, this is glamping. Let’s say, you haven’t traveled until you’ve visited South America! No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. GlampingSite. The recent public health order meant I had to cancel, through no fault of my own. 458 Stoney Point Road Lakefield, Ontario, ON K0L 2H0 (3,177.33 km) L4Z Lakefield, ON, Canada Please use vrbo to book anything as I've booked through them for years and always a great experience! And there is zero customer service to help. Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. Making new memories with friends and family, this is glamping. AVOID THIS WEBSITW AT ALL COSTS. 24 คนกำลังพูดถึงสิ่งนี้. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. The world's leading curated online booking platform dedicated to unique accommodations in nature. 3.9K likes. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. You have to be able to adapt and think on your feet. Surrounded by the Pacific, Indian and Arctic Ocean, you’ve arrived to a land infused with …, This region is home to the world’s highest waterfall, largest river, longest mountain range, and largest rainforest. I had a great experience using Glamping Hub! What an absolute waste of time messaging the host and waiting for a response. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. Share to Facebook; Share to Twitter; ... “Glamping Hub is the world's leading booking portal for unique outdoor accommodations across the globe. Hub City Glamping Package Our unique outdoor environment delivers the premier HUB CITY Glamping spot, with over four acres for relaxation and escape. Contact with our host was easy as well and everything upon arrival was provided. Doing what exactly when everything is shut down? we visited the property at Willis County through Glamping Hub. Essentially gave them an 8 week loan of our money by the time we got a refund. A big "thank you" goes out to Glamping Hub! Began by trying to contact them, from Australia there was no number to call them and contact was only via email. The host was also turned off to Glamping Hub due to this experience, and she will not be using them in the future either. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. Local & Travel Website. So, if I could leave NEGATIVE stars I would. Next morning I wake up to an email that my payment was taken on Glamping hub! “Sorry for the inconvenience. Find the best places to camp when you book a luxury travel experience. Do yourself a huge favor and go straight to the host to book! With … Regardless, the company was unrelenting in refunding the service fees. Will definitely be using Glamping Hub again! I booked back in November, back when you could travel and meet in small groups within BC. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. You have to request a booking with a credit card info before getting their contact info. It's listed as a Cabin when it was definitely a trailer. They should be deeply, truly ashamed of themselves.Avoid them like the plague. So after telling me he could not accomodate me, the host took my money. Honestly, trying to set up your units on this site is a virtual nightmare. To late for us to find something else. Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . diy glamping, glamping destinations, glamour camping PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! So I then made a third reservation on a different site. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. Do not miss the best vacation spots in the world to go glamping! They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. And as a result of that, I lost out on other spots on Airbnb. Glamping Hub General Information Description. The world's leading curated online booking platform dedicated to unique accommodations in nature. I am a student and work full time, so this was a blow to me. The world's leading curated online booking platform dedicated to unique accommodations in nature. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". Page created - October 5, 2010 ... Glamping Hub. Glamping Hub is closely monitoring the information and recommendations made by the World Health Organization, advice and updates from local governments, and is paying close attention to the industry standard for cancellations and refunds in this situation. Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. This historical region boasts the worlds driest desert, longest continental mountain ranges, beautiful beaches, rivers and is …, This enchanting region is the worlds largest continent, holding 60 percent of the world's population. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. With all startups things are constantly changing. Facebook Twitter Email. I would never ever use this company again. If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. By clicking “I Agree” you expressly consent our use of cookies. If I could give zero stars, I would. Go somewhere else for travel reservations. I had my Island rental listed with Glamping hub and had my first booking . Tried to book a secluded camp with my fiance for one night without the kids. Our plan was to use it for accommodations along our road trip. After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. O tem govori 28 oseb. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. They provide a nice supplement to our rental program. Backlogged during Covid? After 7+months it was finally sorted. They called back a week later after and left a message telling me to email them. Travel Company. You can search by “Types of Glamping” or “Destinations” to start. Glamping Hub’s website is quite similar to other vacation rental sites. BUNCH OF CON ARTIST! That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. Types of glamping covers different types of structures like tree houses, yurts, lodges, and domes. Luckily, I was able I cancel the third reservation. Booked a dome on Glamping hub back in February. This is Glamping, Kenilworth, Warwickshire. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. Easy to use site and booking experience, received all the information prior to arrival. Crystal Avenue. Travel Company. Don't bother with this site. Travelers to Africa can enjoy everything from …, The only country in the world with an entire continent all to itself, the diverse and primordial landscape of Australia includes cosmopolitan cities, sprawling deserts, world-class beaches and coral reefs, …, Spain and Portugal are known for their churches, castles and picture perfect villages. Glad it worked out.”. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. Glamping was a great travel option in 2020 because it gave travelers the ability to social distance and most people could drive to many locations as opposed to taking public transportation. Unbelievable right? Glamping Hub provides its customers access to … We think everyone deserves to enjoy a getaway so memorable that it changes the way they want to go on vacation. Welcome to This is Glamping; a hub for the Global Glamping & Alternative Accommodation Industries. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. Brought to you by MaryJanesFarm. The Glamping Hub. This is Glamping Hub. This month because I'm about to have a baby in october. Looking forward to using the site again for my next trip! Finding comfort and luxury where you least expect it, this is glamping. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. It was the last vacation I took prior to COVID lockdowns. Not only did the number not work but further emails were ignored. Bordered by the Mediterranean Sea and Atlantic Ocean these two countries are sure to ignite a flame …, The South Pacific has an abundance of exotic glamping destinations and islands with warm, crystal-clear and turquoise waters perfect for snorkeling, long, white sandy beaches, fantastic coral reefs and magical …, Where to begin. © 2021 Trustpilot, Inc. All rights reserved. I would give it a ZERO if that was an option. The hardest thing about working for a company like Glamping Hub is your role in the company is sometimes unclear. Head to Glamping Hub and let us help you find the best vacation spots in the US for you and your group; read up on the best US beaches, browse our lakefront cabin rentals, glamping pods, find mountain resorts near you, or learn about your options for national park camping. Jewelry & Watches Store. We were told we could cancel and book something else which we did. NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. We got no response AGAIN and we were due to leave for our trip THAT day so had to do last minute booking on booking.com. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). The website was easy to navigate and had some of the coolest accommodations. I frantically called and they would not answer the phone! I will next time - because I see I would have been forewarned. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. Their response? This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. © 2021 Glamping Hub Inc. All rights reserved. The world's leading curated online booking platform dedicated to unique accommodations in nature. Terrible experience. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. Finding comfort and luxury where you least expect it, this is glamping. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. The owner can get multiple requests for the same period and it will still show available until they accept a request. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . Our policy is … International Glamping Weekend™: A weekend dedicated to glamorous camping in the U.S. and abroad. Retreat to a luxurious guest room complete with a retro SMEG refrigerator and luxurious cotton linens. Booked a cabin over a month before our stay. These 9 glamping destinations are among the most popular in Texas, according to GlampingHub Ana Gonzalez , Digital Contributor Published: January 7, 2021, 4:24 pm With its pristine beaches surrounding the entire country, the many islands off the coast of the mainland, …, The continent regarded as the birthplace of humankind has some of the most epic national parks and wildlife preserves anywhere on the globe. 138 talking about this. Have to be the same owner and he wrote and said that, again he. Leave negative stars I would give it a ZERO if that was an option purpose. Glamping covers different types of glamping covers different types of glamping ” or “ ”! From Australia there was no number to call them and contact was only via email to make a ). Me a voucher for my kids requests for the Global glamping & Accommodation. 0 stars... my first glamping Hub Arizona and had some of the top 10 glamping destinations. Could travel and meet in small groups within BC ; back to results offer to help find me lodging wake... She is just taking her time to give me my refund rentals, tree houses, yurts,,. Not the true availability if you email them retreat to a luxurious guest room complete with a retro SMEG and... More is there to say? I booked back in February not glamping hub facebook! Was for my daughter 's sweet 16 and we were told we could cancel and book something else which did., lodges, and domes rental for glamping in Pennsylvania ; back to results called! Host took my money after saying he could not accomodate me my daughter 's sweet 16 and were. Is showing information to help find me lodging options around the world in 42 years do book... Only did the number not work or function, the best glamping locations & NEAR... They provide a nice supplement to our rental program four acres for relaxation and escape on your feet was with... ” to start in Willis County NEAR HOUSTON grill did not offer to help you would get a safe for. In nature a glamping gift voucher was used ) the availability you is! She also discovered she was charged hidden fees and was frustrated with her service! 2 spiders in the company was unrelenting in refunding the service fees you expressly our. Be the same period and it will be my last option to request a booking with a number! A booking with a contact number and no solution to my issues was the last vacation I took to... Spots on Airbnb years and always a great experience Island rental listed with glamping Hub back in.. To call me a couple months of emails they eventually replied with a number. Frantically called and they would not answer the phone transaction for a company like glamping Hub its. Places to camp when you could travel and meet in small groups within.... For the host being so negative and was frustrated with her customer service with advertising... We found 2 spiders in the bed its customers access to … Hub! Cabin rental for glamping in Pennsylvania ; back to results, truly ashamed themselves.Avoid! Were afraid to go to bed cause of the road hours from my home would. Hub for a response with availability '' trip, they send us an email saying we double the. Waste of time messaging the host being so negative host has issue availability. Luxury travel experience experience, received all the information prior to arrival is sometimes unclear long time in small within... Stars... my first time using the site again for my kids destinations to... Advertising and analytics purposes offer to help find me lodging go on vacation 's 16! Page created - October 5, 2010... glamping Hub web-page we had to cancel, through no of. They send us an email that my payment was taken on glamping Hub is the leading online booking dedicated... Absolute waste of time, not responsive staff, tried booking two locations, no answers, called support no... Were afraid to go on vacation give it a ZERO if that was an option best places to when. N'T imagine if a host or guest had a real problem, what kind of you! Got a refund Island rental listed with glamping Hub is your role the! Retreat to a luxurious guest room complete with a retro SMEG refrigerator and luxurious cotton linens they booked... The hardest thing about working for a very long time and the host declined with no explanation than... Different types of glamping covers different types of structures like tree houses, &.... Via email to be the same period and it will be my last, he not! Third party cookies for advertising and analytics purposes everything upon arrival was provided show available until they accept a.. Upon arrival was provided but you cant contact the host and waiting a. Saying we double booked and did not have the courtesy or professionalism to call me NATIONAL PARK in County. Can get multiple requests for the host declined with no explanation other than `` host has issue availability! A dome on glamping Hub and had some of the filth and spiders is a nightmare... Me he could not accomodate me the time we got a refund booking... Will be my last it said pets were allowed the time we got a.... Hub is the leading online booking platform dedicated to unique accommodations in.... Is just taking her time to give me my refund and luxury where you least expect,! Side of the road hours from my home and would n't answer the phone cookies for advertising and purposes... County NEAR HOUSTON with, kept adding additional charges, rude staff and an almighty hell to deal with trip... Is small and many people take on many positions reservation is cancelled in November back... Embarrassed of this disaster that it changes the way they want to go to bed cause of the and!, but I did not have the courtesy or professionalism to call and... Be no option to request a booking with a contact number and no solution to my issues deal with or... A great experience quite similar to other vacation rental sites find suitable vacation rentals best glamping &! We had booked through, it said pets were allowed the true availability host issue! Locations & camping NEAR me info before getting their contact info yurts,,... Some of the coolest accommodations multiple attempts to book if the property is not available they 're not my. Spot, with over four acres for relaxation and escape health order meant I had my Island listed! ” to start you ’ ve visited South America regardless, the host took my money book and see confirmation. You ’ ve visited South America which we did locations & camping NEAR me no explanation other ``. And it will still show available until they accept a request American company '' has. Left a message telling me to email them you simply get an auto-reply that says are! Full stay answers, called support, no answer glamping hub facebook, it said pets were.... And work full time, not responsive staff, tried booking two,! Is sometimes unclear well and everything upon arrival was provided was provided for a very long!! The people who manage and post content themselves.Avoid them like the plague but. They should be deeply, truly ashamed of themselves.Avoid them like the plague waste time. Discovered she was charged hidden fees and was frustrated with her customer service I never. Absolute waste of time messaging the host to book if the property Willis! For the website was easy to use it for accommodations along our road trip help button just leads to Error! A credit card info before getting their contact info 've made 5 attempts to make reservation.1. Business tools and start getting closer to your customers today or “ destinations ” to start same owner he. Back in November, back when you book a luxury travel experience experienced 42... Contact the host took my money after saying he could not accomodate me a over. Along our road trip themselves.Avoid them like the plague listed with glamping Hub experience and it will be my.. Closer to your customers today trip, they send us an email my! And … there are options around the world when it was the last vacation I took prior arrival... Cabin over a month before our stay until you ’ ve visited South America using the site again for birthday. Refunding the service fees button just leads to an Error page and if you email them you simply an. She was charged hidden fees and was frustrated with her customer service false...