Hello all and greetings from Vancouver BC. 2015 Charger Rallye - Uconnect 3C NAV with 8.4" Display Date of update: September 14, 2019 The recently pushed Uconnect Over-The-Air update has had negative effects on my head unit. Fiat Chrysler's new Uconnect 5 infotainment system is built on Android Automotive with built-in TomTom maps, Amazon Alexa and OTA update capability 1,104 Posts . Apple Car Play and Android Auto both use the navigation on your phone - it is simply a pass through using the car's display and audio instead of your phone. exFAT does not work, it's still FAT32. I received a notification tonight that my 2018 wanted to do an Over the Air (OTA) update. I haven't driven mine since last week because of rain, so I haven't seen it yet. Common reasons for updating software includes improving quality or adding new services to your Uconnect system. After about 20 minutes off, the colors were back to normal. I'm having trouble pairing my phone. The time an update takes depends on the size of the update and the number of files on your device. Last time I had a Uconnect update, it was over-the-air and took FOREVER. I'm pleased with the changes, but I've noticed two things: 1. I have a 2014 Ram Sport 4x4 with a 6" BDS lift and have been enjoying it since 2015. I just clumsily use my phone and Google Maps. My 2018 ram has had uconnect issue for almost a year, the unit has been replaced once I get the blue screen of death, a black screen with nothing, ram will not replace it again, they say it a uconnect issue and uconnect says it's a software issue with no EED for the update to fix it.” — Cristina, 2018 Dodge Ram driver, ramforumz.com It appears that the over-the-air update to the UConnect system went out on Friday, and many, many owners have not had working center-stack systems since then. They want me to take it into the dealership. On select MY13 vehicles and beyond +, software updates are sent automatically to the vehicle over the air once available. For the 18-19 JL, the 7" radio is not connected and does not receive over-the-air updates. Earlier this year, the Uconnect software in our 2019 Ram 1500 received an over the air update which fixed some early software bugs. Please visit mopar.com for all phone compatibility information. 2017 ACR/TA in 2014 TA Header Orange, #4 of 10. I don't send or receive "PM's" since I prefer DIRECT communication. Note that you may have to be a UCONNECT subscriber to get OTA updates (not completely sure about this.) My uconnect is fine but I had both iphone 4s which worked perfect for a month via the interface cable stop working. I have a 2015 Chrysler 200c and just waiting patiently for this over-the-air update. UConnect wants me to pay to have their mistake fixed!!! It is still at 18.37.31 (the exact same version I had when I took it in). In the remaining case, the devices simply would not receive OTA updates: though the name is "over the AIR", it still requires a network. Prev. It appeared the failed Uconnect update had bricked my Uconnect 8.4. Hello Team Members, As some of us have some problems with updating uconnect 8.4AN, I describe my problem: 1. 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. By Sean O'Kane @sokane1 Feb 14, 2018, 5:15pm EST Last weekend, an over-the-air update was deployed to vehicles that run the newest version of Fiat Chrysler of America’s Uconnect … At this point I simply wanted to get my Uconnect system back to partially functional order until I … Just like your smartphone receives automatic updates, your Uconnect system will now receive over-the-air software updates for fast, easy improvements. I received the email on 9/1/2017 as well and still nothing. The problem is I’m out of warranty. Can you help please? Find information about system updates, voice commands, & more. 61,111 miles. U Connect Over The Air Update Discussion in 'Audio & Electronics' started by Kapt, May 18, 2017. Simply choose "Update Now," and your system will upgrade with new features and advancements. Do not start a thread that only contains a link to another site. Note that you may have to be a UCONNECT subscriber to get OTA updates (not completely sure about this.) When you're updating over the air, keep your device connected to a power source. Apparently a lot of people are getting the notification this week. The screen is just too clunky and unresponsive, and trying to get the system to understand the words that are coming out of my mouth is beyond infuriating. That's good information on the map update, but like others here, I seldom use my on-board nav. The Uconnect system allegedly kept having problems, causing the plaintiff to take it back to the dealership when the vehicle had 14,929 miles. I did the update last night. After a day and a half, I got it back and the USB acts as expected. The update went out at the end of last week for the Uconnect system in late-model vehicles, and it made head units go into a near continuous reboot, which caused owners to not … Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. There are dealers who are recommending to their customers not to order the Chrysler NAV system but merely use the Apple play feature and your iPhone for navigation. Jump to Latest Follow 21 - 40 of 50 Posts. i looked online and downloaded the update on to a usb per the instructions and put it in the usb port in my 2015 jeep cherokee. Something very weird is going on. I’m. 1; 2; 3; Next. LEARN MORE ABOUT UCONNECT MARKET. Will not stay in engine sport setting at all. Over the air update yesterday . I’m so annoyed at this. Apparently this is a known issue and was caused by a botched ota update. Apparently a lot of people are getting the notification this week. They don’t want customers knowing how to access the menu. now all i get is communication msgs and no music. They said they were able to update it. Early-build 2020 Ram trucks equipped with Uconnect 12-inch touchscreen will receive the update in October. Joining the forums just to get help and then never coming back is low class. On my Phone I enter my name and password I had them do the firmware update (first dealer said they don't update, automatic over the air). Also, my apps don’t stay in order anymore. This is the Uconnect® support page for Ram trucks and vehicles like the Ram 1500 & Ram 2500. I'd say the Uconnect site is a bit behind on the releases. The sticking point will be if the QNX kernel that features Android Auto on those newer uConnect models, is backwards-compatible or not with today's uConnect head units. havent tried the 45 min neg battery reset yet. Over-the-air updates are only available for connected radios, meaning Uconnect systems which have a connectivity component allowing for remote services via the Uconnect App. Why can't I place a call when I first get … I’ve been having an issue with my gps not working and the Uconnect rebooting while driving. Ive tied 2 Kingston data travelers, a pnc and a San Disc. Where should I go for assistance? So is your connected car experience. “Over the air uconnect update caused the radio to freeze. Find information about system updates, voice commands, & more. I put them a specific way and when I restart the Jeep, they’ve moved back. Uconnect over the air updates. If your device runs out of power, connect it to a power source and turn on the device to let the update or restore complete. TA 37/93. Last time I had a Uconnect update, it was over-the-air and took FOREVER. There is no slash in "TA", unless you're from Canada. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat and Chrysler vehicles. 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. LEARN MORE ABOUT SIRIUSXM® PHONE. Inserted with engine on running USB sticker 16GB, clean, with 2 unpacked files 3. Use the search function before starting a thread. Cases A to C are valid options. At least, not for many who pushed through an over-the-air software update late last week. An Over-the-Air Software Update is a method of delivering new software to a vehicle through a wireless cellular network. My phone pairs just fine and the Uconnect system works fine on the car. Latest Software Updates. It's not the normal update where you have to download and install it. As a result, the uconnect console screen is frozen or rather flashes the Chrysler/Sirius logo constantly. the update got to 72% and kept failing. There's a long thread on a FB group talking about a new over-the-air Uconnect update. Users can update with over-the-air deliveries, just like they do with their Android smartphones, and they can set up six different user profiles to … Copy the article and tell us what's up. Jennifer Jeep Social Care Specialist After having a discussion with the dealership and Uconnect, it turns out that this is a VERY well known issue and Uconnect has been paying the dealerships to fix it for customers (they pay the dealership directly, not a customer reimbursement). $56,000 Jeep and shits not working after less than a month of ownership. 5FC55B8E-4B78-444B-A3F2-B43ACFB72780.jpeg, B2779FDC-C19A-46A4-820B-ABFAAE56CA89.jpeg, 0298CF42-88B7-4647-B1BC-7A1DCBB0628F.jpeg, (You must log in or sign up to reply here. A helpful video is available online. Although this won’t necessarily apply to a viper, the newer radios come with Apple play. I have periodically checked uConnect download site for updates (we don't have over the air updates in Canada). Software updates help ensure that your Uconnect system works with the latest smartphones, improves quality, allow us to add new services for you to enjoy, and software updates … Waiting to see if it will keep my speed dial presets. So the five files in the zip files are correct? Chrysler, Dodge, Jeep and Ram parent company FCA recently sent out an over-the-air update for its popular (and ubiquitous) UConnect infotainment system. Discussion in 'Renegade Chat' started by Eoseitz, Dec 16, 2019. LEARN MORE ABOUT FAMILY DRIVE ALERTS. UConnect Update 17.43.01 not working... Jump to Latest Follow ... Sprint service in most of Jacksonville is so lousy that I rarely have a 3G connection so the system has never done an over-the-air update. … The OTA (over the air) update may have been some finishing touches or registering the update on their system at Uconnect / Justice League headquarters. But...there was no sound from the speakers. Updates are not a kind of flu (though it sometimes looks like :) – Izzy ♦ Mar 13 '14 at 16:18 It downloads over the air, and then notifies you the update is available to install. Air Card is prolly a Sprint 3G data card update so who knows. Much more accurate. Fiat Chrysler sent an over-the-air update that is causing Uconnect to endlessly reboot New, 14 comments The company is ‘investigating the cause and working towards a … I have a feeling they are going to factory default the Uconnect from the engineer menu and then reinstall the updates. Since then I have also updated the NAV database with no issues. It’s honestly not a hard fix. Well thanks to our resourceful forum members, 5thGenRams co-editor Robert … LEARN MORE ABOUT DRIVE RATING . I just put in my VIN number on the Uconnect web site and it says the only update is 8.4AN_RA4_16.33.29_MY16 which was released on 9/16/2016. Possible Ways to Fix iPhone Bluetooth Not Working The issue causes the … Unfortunately, the update seemed to bring a new software bug with it as our system would then not save the radio presets. It appears that the over-the-air update to the UConnect system went out on Friday, and many, many owners have not had working center-stack systems since then. Not sure if this is just '15s or all cars but I got this email last week: Your Uconnect software is about to get an update. My GPS did an over the air update to 18.50.35 today and the issue appears to be resolved. exFAT does not work, it's still FAT32. So if you’ve ever met a problem like that, try to update to the latest iOS 14.3 and check if the Bluetooth problem was fixed. I did the update last night. A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot every minute or so. I just put in my VIN number on the Uconnect web site and it says the only update is 8.4AN_RA4_16.33.29_MY16 which was released on 9/16/2016. I’ll be taking it in Saturday for the fix. check out the. Instead of the "RAM" welcome screen, I'm seeing an "SRT" screen now. I noticed the following issues the first time I started my car after the update. In the next few days, a notification will appear on your Uconnect touchscreen. While searching for a website that would describe what the heck was happening, I found a RAM truck forum that references this issue. I’ll try a different one. This time a software update … My truck performed the over the air Uconnect update yesterday. After about 20 minutes off, the colors were back to normal. No big deal, I set a time for late overnight and it cleared the window. HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. I will not buy another vehicle unless it has that from the factory. I noticed the following issues the first time I started my car after the update. But over-the-air updates aren't perfect, as Fiat Chrysler Automobiles Uconnect users found out over the weekend. I pressed "OK" and it started updating for 26 minutes. I'd say the Uconnect site is a bit behind on the releases. Join and stay. If I can get a service bulletin while I’m at the dealership, I’ll post it in case anyone else has this issue. If some other issues still exist, please keep reading and find the solutions for you. I have the UCONNECT_RA4_18.50.35_BU_MY15-17 update. All other sport settings seem to stay and work. Over the air is much better giving me 17.11.7 Discussion Starter • #1 • Nov 10, 2019. Via over-the-air software updates in the fourth quarter of this year, 2019 Ram trucks with Uconnect 12-inch screen will receive updates granting access to these features. It only took about an hour and I was happy it was “fixed”. Fiat Chrysler sent an over-the-air update that is causing Uconnect to endlessly reboot New, 14 comments The company is ‘investigating the cause and working towards a resolution’ They want me to take it into the dealership. It's not the normal update where you have to download and install it. Is your Uconnect ® system as up-to-date as possible? I downloaded update 17.43.01 - UCONNECT_8.4AN_RA4_17.43.01_MY15_NAFTA 2. I just got the over the air update. One issue after the update was the screen image was washed out and Update in Progress, Please wait was burnt into the screen. TITLE: Over-the-Air Software Update DOCUMENT DATE: 25-July-2017 BACKGROUND: Just like your smartphone, the Uconnect systems in FCA vehicles work best when they have the latest software available from the manufacturer. Ready to upgrade your connected car experience? Check if you’re ready for an update and get the latest software to ensure your Uconnect system is functioning at peak performance. It’s looks good and then error. That's good information on the map update, but like others here, I seldom use my on-board nav. Dealer call TAC and got nothing. How to Fix > Part 2. The only negative is that it will use a small portion of your phone's data plan, but it isn't much, and is a small price to pay for being able to use a navigation app that you know is 100% up to date. Sent from my SM-G965U using Tapatalk A recent update is causing the systems in … For some reason I thought the updates came as an iso. If anyone has questions, feel free to PM us! While searching for a website that would describe what the heck was happening, I found a RAM truck forum that references this issue. All I need are the update files. Uconnect Access APP not working after update to newest Uconnect version. 2015 Charger Rallye - Uconnect 3C NAV with 8.4" Display Date of update: September 14, 2019 The recently pushed Uconnect Over-The-Air update has had negative effects on my head unit. That’s because the ‘update’ actually somehow tossed the vehicle’s UConnect system into an endless reboot, to the point where numerous owners have lost their radio, navigation, rear-view camera, as well as tons of other features pumped up by Fiat Chrysler Automobiles during the JL Wrangler ramp up. Rollin Isbell 2015 Dodge Challenger SRT, B5 Blue, M6 - Barton Shifter, Speed Dawg Knob, Mopar T/A-Style CAI, Mopar Front … Did not see any new apps or anything changed. Over the air is much better giving me 17.11.7 Every thread you start is useless without photos. It downloads over the air, and then notifies you the update is available to install. I don't subscribe to Sirius XM Radio so I don't know what that updated. I got the Jeep back from the dealership. I’ve been having an issue with my gps not working and the Uconnect rebooting while driving. And things did not go as planned. This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat and Chrysler vehicles. I've had it do this before when I first purchased the truck new in May and there weren't any issues. None work. 2008 Venom Red Coupe -- Sold moving toward a GEN V. 2017 Yorange ACR Extreme, 2018 Go Mango Charger Hellcat, 2018 Trackhawk, 1958Plymouth Christine Fury,1964 GTO 4 Speed Tripower, 1970 GTO Judge. Note: It appears I must have a bad embedded air card, and this is why the updated failed to finish. i tried over 20 times. He says, “Uconnect is rolling out Over-The-Air (OTA) updates for its RA3 and RA4 systems - all updates beginning with this new ver. At least, not for many who pushed through an over-the-air software update late last week. Further Reading: Unable to Check for iOS Update? Apparently this is a known issue and was caused by a botched ota update. A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot every minute or so. i tried to schedule the update so many times with no luck. I’ve redone loaded just to make sure it wasn’t a faulty download. I’m currently using an 8 gb Kingston jump drive. Car not the same after update. The problem is I’m out of warranty. Tonight, it asked if it could do the update as I shut down the truck. There's a long thread on a FB group talking about a new over-the-air Uconnect update. It does update my fuel, miles and gives me a health report. So I got into my car tonight, and when the uconnect booted up I was greeted with a screen that couldn't be closed requiring me to schedule a time for an OTA update. I could be wrong, but it would explain why you can’t do it yourself. Copyright © Viper Owners Association - All Rights Reserved, Merchandise, Collectibles, Memorabilia, Apparel, and Miniatures, Viper Owners Association Events and Gatherings, 10 year 100 000 Powertrain Coverage R28 Vehicles, If this is your first visit, be sure to UConnect wants me to pay to have their mistake fixed!!! The screen is just too clunky and unresponsive, and trying to get the system to understand the words that are coming out of my mouth is beyond infuriating. LEARN MORE ABOUT OVER-THE-AIR SOFTWARE UPDATES. Hi Alison, I'm also having trouble with the UCONNECT_RA4_18.50.35_BU_MY15-17 update. Page 1 of 2 1 2 Next > May 18, 2017 at 4:13 PM #1. OEM navigation systems will shortly be a thing of the past. One issue after the update was the screen image was washed out and Update in Progress, Please wait was burnt into the screen. Always post photos when asking questions, and learn to orient them correctly. The class action alleges Fiat Chrysler (FCA US) surely knows about the Uconnect problems because of warranty claims, repair orders and customer complaints. ). Timed the update, took just over 20 minutes. Timed the update, took just over 20 minutes. Introducing Over-the-Air Software Updates from Uconnect. so i had the same uconnect update that i couldn't avoid. This is the Uconnect® support page for Ram trucks and vehicles like the Ram 1500 & Ram 2500. Error: Failed to authenticate .iso. By rooting uConnect current versions, it may be possible to backport the future uConnect QNX apps that facilitate Android Auto headunit communication. Drove it home and out of curiosity looked at the firmware version. My GPS did an over the air update to 18.50.35 today and the issue appears to be resolved. I know what you're thinking and no, I don't have the performance pages or any other SRT features unfortunately. , 2018 pressed `` OK '' and it started updating for 26 minutes Access the.... To finish bricked my Uconnect Access APP was working just fine untile i the. It does update my fuel, miles and gives me a health report cellular network as i shut the! Social Care Specialist hello all and greetings from Vancouver BC an over the air Uconnect update the! Through a wireless cellular network has that from the speakers the forums just to get help and then you! T want customers knowing how to Access the menu found a Ram truck forum references. Exact same version i had when i took it in Saturday for the 18-19 JL, the colors were to. With new features and advancements > May 18, 2017 newer radios with... And tell us what 's up found a Ram truck forum that references this issue normal!, 2018 not for many who pushed through an over-the-air software update late last week website would... Washed out and update in Progress, Please wait was burnt into the dealership where you have to be.... After about 20 minutes trucks and vehicles like the Ram 1500 truck owners started the! No sound from the factory an `` SRT '' screen now air ( OTA update. Air updates in Canada ) deal, i do n't uconnect over the air update not working what you 're and! They want me to pay to have their mistake fixed!!!!!!!!. Uconnect infotainment system found in most recent Fiat Chrysler vehicles customers knowing how to Access menu. Bds lift and have been enjoying it since 2015 first purchased the truck • Nov 10, 2019 Specialist... Wireless cellular network 2018 Ram 1500 truck owners started noticing the problem is ’., so i have a feeling they are going to factory default the Uconnect infotainment system found most. Recent Fiat Chrysler vehicles sport 4x4 with a 6 '' BDS lift and have been enjoying it uconnect over the air update not working. The colors were back to the vehicle had 14,929 miles could n't avoid failed Uconnect update took... Xm radio so i do n't have the performance pages or any other features... 2 next > May 18, 2017 at 4:13 PM # 1 owners started noticing the is! To a viper, the 7 '' radio is not connected and does not work, it if. Not for many who pushed through an over-the-air software update late last week because of,... What that updated inserted with engine on running USB sticker 16GB, clean with! In the next few days, a pnc and a San Disc will receive the update is a behind... Or any other SRT features unfortunately to stay and work Ram '' welcome screen, i found Ram... Update seemed to bring a new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot minute! Hello Team Members, as some of us have some problems with Uconnect.!!!!!!!!!!!!!!!!!!. Started updating for 26 minutes radio so i do n't have over the air and! Chrysler/Sirius logo constantly failed Uconnect update yesterday i prefer DIRECT communication is frozen or rather the! 'S good information on the releases a website that would describe what the was! A recent update is causing the plaintiff to take it back to the had. It as our system would then not save the radio presets data card update so many times with issues! But like others here, i seldom use my phone and Google Maps my gps working! Been enjoying it since 2015 's up viper, the newer radios come with Apple play from! Issues still exist, Please keep reading and find the solutions for you PM # 1 just untile. A Sprint 3G data card update so who knows an over-the-air software update late last week see it! Driven mine since last week because of rain, so i had them do the firmware.... Asking questions, feel free to PM us ive tied 2 Kingston data travelers, a pnc and half. Has that from the engineer menu and then never coming back is class. Them correctly failed Uconnect update caused the radio to freeze ve moved back Uconnect 12-inch touchscreen will receive update... Took it in Saturday for the 18-19 JL, the Uconnect from the speakers knows... Clumsily use my phone pairs just fine untile i undated the Uconnect rebooting while driving FB! 56,000 Jeep and shits not working and the Uconnect software on my 2015 Challenger big,. Was happy uconnect over the air update not working was “ fixed ” and this is a known issue and was caused by botched... Card, and this is a bit behind on the map update, took just over 20 minutes off the! 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Minute or so the 7 '' radio is not connected and does work... Some early software bugs they want me to pay to have their mistake!... Thought the updates came as an iso some of us have some problems with updating Uconnect 8.4AN, i a... Uconnect ® system as up-to-date as possible it in ) taking it in ) i it. Issue appears to be resolved problem on February 13, 2018 fuel, and. Was working just fine untile i undated the Uconnect software in our 2019 Ram received... The 45 min neg battery reset yet do this before when i the! For updates ( not completely sure about this. ve moved back and just waiting patiently for this over-the-air.... Update was the screen image was washed out and update in Progress Please. And beyond +, software updates are sent automatically to the vehicle had 14,929 miles also having with! The forums just to make sure it wasn ’ t necessarily apply to a vehicle through a wireless network... To orient them correctly caused the radio presets asked if it could do the firmware update first! Because of rain, so i do n't update, automatic over the air, and this is the support..., Please wait was burnt into the screen image was washed out and update in October also..., unless you 're updating over the air, and then notifies you the update and! At peak performance waiting patiently for this over-the-air update made their Uconnect systems go haywire, continuously trying reboot... May 18, 2017 uconnect over the air update not working about 20 minutes off, the Uconnect while! Update is causing the plaintiff to take it into the screen is still at 18.37.31 ( exact... N'T have the performance pages or any other SRT features unfortunately you have to download and install it forums... Vehicles and beyond +, software updates are sent automatically to the vehicle over the air Uconnect,! And does not receive over-the-air software updates are sent automatically to the dealership the. 8.4An, i do n't update, it asked if it will keep speed... In `` TA '', unless you 're from Canada unfortunately, the colors were back to the had... You May have to be a thing of the past, as of! It appears i must have a feeling they are going to factory default the Uconnect system a! Update caused the radio presets last week because of rain, so i do n't have over the air discussion. It only took about an hour and i was happy it was over-the-air and took.! From Canada system found in most recent Fiat Chrysler vehicles sign up to reply here are! Be taking it in ) engineer menu and then notifies you the update feel free to us... And learn to orient them correctly in Canada ) updating for 26.... May have to be resolved not for many who pushed through an over-the-air software updates are automatically! With my gps did an over the air update to 18.50.35 today and the issue appears be! As our system would then not save the radio to freeze and of. As possible re ready for an update and get the Latest software to a power source now over-the-air... Down the truck the failed Uconnect update caused the radio presets found a Ram truck that... In 2014 TA Header Orange, # 4 of 10 have n't driven mine since last.... '', unless you 're updating over the air updates in Canada ) report! Learn to orient them correctly speed dial presets update had bricked my 8.4... Orange, # 4 of 10 reboot every minute or so and does receive! Bricked my Uconnect Access APP not working after update to newest Uconnect version commands &. Home and out of warranty sport settings seem to stay and work untile i undated the Uconnect allegedly.